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There are exceptions to prove every rule, but in general you shouldn’t use social media to sell stuff. The function of blogs, social network sites, Twitter, etc. is to build your following and generate a positive predisposition that will translate into sales elsewhere.

But where is elsewhere?

Usually, it’s your website. That’s where you have the most permission to be overt with your sales message and insistent with your call to action. This means that when you’re crafting your social media strategy you need to relate it directly and systematically to your site.

Partly, this is a question of keyword management. You should be using the same underlying search terms to drive both your social media activity and your site copy. Partly it’s a question of creating the “trail of breadcrumbs” that leads from your social media outposts to your site. The trail of breadcrumbs simply means offering tidbits of value and exciting the appetite for more.

This isn’t rocket science, but once you get your head around it you’ll begin seeing your website and your social media world as an integrated whole. Your results will show you the benefit of that.

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Might you learn something from how we present ourselves online? Here’s a video tour of the new Brandwithin site. The tour explains how we came up with our big-button home page concept, and what’s behind each of the pages we have created.

View the Site Tour here

Perhaps the most useful point you’ll get is that there IS a strategy at work here! You’d be amazed how many business sites are thrown up with no real thought. It’s essential (and actually quite easy) to sketch out a strategy that defines why your site is there and what it should accomplish.

For the Brandwithin site, we’ve pulled together some of the best thinking out there in web-world, along with our own years of experience strategizing and building sites for clients. The complete tour is about 25 minutes long, but you’ll get a lot of juice from the first 5 minutes. Enjoy!

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